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Delivery & collection
Everything you need to know about getting your groceries.
Delivery prices
Free in Derby on orders over £60.00. Everywhere else: £1.00 per mile from our shop. You'll see the exact price at checkout.
Dispatch times
Orders placed before 2pm Monday to Friday are packed and dispatched the same day. Frozen and fresh items travel in insulated packaging.
Click & collect
Free. Mon-Sat 10:00-18:00. We email you when it's ready.
Fresh and frozen food
Fresh produce, meat and fish are packed with insulation and ice packs and dispatched on days that avoid weekend delays. Please put frozen items in your freezer as soon as they arrive.
Minimum order
The minimum order value is £15.00.
Tracking your order
You'll get an email at each step - order confirmed, packed, out for delivery (or ready to collect). You can also follow progress in My orders.
Missing or damaged items
Tell us within 48 hours via our contact form or support@nerthfoods.co.uk with your order number and a photo, and we'll refund or replace it.